{"id":41443,"date":"2026-08-21T19:42:23","date_gmt":"2026-08-21T18:42:23","guid":{"rendered":"https:\/\/guineechrono.com\/?p=41443"},"modified":"2026-08-21T19:42:23","modified_gmt":"2026-08-21T18:42:23","slug":"la-seg-sinspire-du-modele-rwandais-pour-moderniser-ses-services","status":"publish","type":"post","link":"https:\/\/guineechrono.com\/index.php\/la-seg-sinspire-du-modele-rwandais-pour-moderniser-ses-services\/","title":{"rendered":"La SEG s\u2019inspire du mod\u00e8le rwandais pour moderniser ses services"},"content":{"rendered":"

Conakry, 20 ao\u00fbt 2026 \u2014 La Soci\u00e9t\u00e9 des Eaux de Guin\u00e9e (SEG) renforce sa d\u00e9marche de transformation num\u00e9rique \u00e0 travers un \u00e9change d\u2019exp\u00e9riences avec IREMBO, plateforme rwandaise de r\u00e9f\u00e9rence dans la digitalisation des services publics.<\/strong><\/p>\n

Cette s\u00e9ance de travail a \u00e9t\u00e9 consacr\u00e9e aux solutions num\u00e9riques susceptibles de rendre les services de la SEG plus accessibles, plus rapides et plus transparents pour les populations guin\u00e9ennes.<\/p>\n

Parmi les principaux axes abord\u00e9s figurent la digitalisation du parcours client, la d\u00e9mat\u00e9rialisation des proc\u00e9dures, le paiement \u00e9lectronique des factures d\u2019eau et la gestion num\u00e9rique des abonn\u00e9s.<\/p>\n

\"\"<\/p>\n

Les \u00e9changes ont \u00e9galement port\u00e9 sur l\u2019am\u00e9lioration du recouvrement, la tra\u00e7abilit\u00e9 des recettes, la gestion des r\u00e9clamations et l\u2019interconnexion des syst\u00e8mes d\u2019information. Ces diff\u00e9rents outils doivent permettre \u00e0 la SEG de renforcer son efficacit\u00e9 op\u00e9rationnelle et d\u2019am\u00e9liorer la qualit\u00e9 des services propos\u00e9s \u00e0 ses clients.<\/p>\n

L\u2019exp\u00e9rience d\u2019IREMBO au Rwanda appara\u00eet comme une source d\u2019inspiration dans cette dynamique. La plateforme a notamment contribu\u00e9 \u00e0 simplifier l\u2019acc\u00e8s des citoyens \u00e0 plusieurs services publics gr\u00e2ce aux solutions num\u00e9riques.<\/p>\n

Pour la Soci\u00e9t\u00e9 des Eaux de Guin\u00e9e, cette d\u00e9marche traduit la volont\u00e9 de b\u00e2tir une entreprise davantage connect\u00e9e aux besoins des usagers et capable de s\u2019adapter aux nouvelles exigences technologiques.<\/p>\n

La digitalisation devrait ainsi contribuer \u00e0 am\u00e9liorer la relation entre la SEG et ses abonn\u00e9s, tout en renfor\u00e7ant la transparence et la performance dans la gestion des services li\u00e9s \u00e0 l\u2019eau.<\/p>\n

\"\"<\/p>\n

\u00c0 travers cette ouverture sur les exp\u00e9riences \u00e9trang\u00e8res, la SEG entend poursuivre sa transformation en une entreprise moderne, performante et tourn\u00e9e vers l\u2019innovation, au b\u00e9n\u00e9fice des populations guin\u00e9ennes.<\/p>\n

Digitaliser pour mieux servir.<\/p>\n

#SEG #IREMBO #Guin\u00e9e #Rwanda #Digitalisation #TransformationNum\u00e9rique #Innovation #ServicesPublics #Eau #Modernisation #ViveLaNation<\/p>\n","protected":false},"excerpt":{"rendered":"

Conakry, 20 ao\u00fbt 2026 \u2014 La Soci\u00e9t\u00e9 des Eaux de Guin\u00e9e (SEG) renforce sa d\u00e9marche de transformation num\u00e9rique \u00e0 travers un \u00e9change d\u2019exp\u00e9riences avec IREMBO, plateforme rwandaise de r\u00e9f\u00e9rence dans la digitalisation des services publics. Cette s\u00e9ance de travail a \u00e9t\u00e9 consacr\u00e9e aux solutions num\u00e9riques susceptibles de rendre les services de la SEG plus accessibles, […]<\/p>\n","protected":false},"author":2,"featured_media":41444,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"buzzeditor_post_format":"","footnotes":""},"categories":[53],"tags":[],"class_list":["post-41443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-societe-politique"],"amp_enabled":true,"jetpack_featured_media_url":"https:\/\/guineechrono.com\/wp-content\/uploads\/2026\/08\/segss.jpg","_links":{"self":[{"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/posts\/41443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/comments?post=41443"}],"version-history":[{"count":1,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/posts\/41443\/revisions"}],"predecessor-version":[{"id":41445,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/posts\/41443\/revisions\/41445"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/media\/41444"}],"wp:attachment":[{"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/media?parent=41443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/categories?post=41443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guineechrono.com\/index.php\/wp-json\/wp\/v2\/tags?post=41443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}